Privacy Policy

Platné od: 14. 6. 2026 / Effective from: 14 June 2026

1. Data Controller

The data controller is: Levice-klima, s.r.o., registered at Vínna 7207/6, 93401 Levice, Company ID: 55170218, e-mail: minihpc.com@gmail.com, phone: +421 950 580 490 ("Controller").

2. What personal data we process

CategoryDataPurposeLegal basisRetention
OrderName, e-mail, phone, address, company ID/tax IDOrder fulfilment, delivery, invoicingPerformance of contract (Art. 6(1)(b) GDPR)10 years (accounting law)
Customer accountE-mail, password (hash), name, address, order historyAccount management, faster checkoutConsent (Art. 6(1)(a) GDPR)Until account deletion + 30 days
Contact formName, e-mail, phone, message contentResponding to enquiryLegitimate interest (Art. 6(1)(f) GDPR)1 year from last communication
Cookies & analyticsIP address (anonymised), browser dataTraffic measurement (Matomo)Consent (Art. 6(1)(a) GDPR)13 months (Matomo _pk_id)
ComplaintsName, e-mail, defect description, photosComplaint handlingLegal obligation (Art. 6(1)(c) GDPR)5 years
Withdrawal / ReturnsName, e-mail, IBAN, reason for return, list of itemsProcessing returns, issuing refundsPerformance of contract (Art. 6(1)(b)) + Legal obligation (Art. 6(1)(c) GDPR)5 years
Security (Turnstile)IP address, browser data (fingerprint)Protecting forms against automated abuse (bot protection)Legitimate interest (Art. 6(1)(f) GDPR)Until session ends

For detailed information about the cookies we use, please see our Cookie Policy.

3. Recipients and processors

Your data may be shared with the following categories of recipients, strictly to the extent necessary:

  • Shipping carriers – name, address, phone (for delivery)
  • Účto+ (uctoplus.sk) – invoicing and accounting data (legal obligation), EU servers
  • Hosting provider – technical data storage on EU servers
  • Matomo Analytics – self-hosted instance at track.minihpc.com (no third parties, data stays in EU)
  • Cloudflare, Inc. – form protection against automated abuse (Turnstile CAPTCHA), CDN delivery of static assets. Cloudflare is based in the USA and processes IP addresses and browser data. Transfers are secured under DPA and Standard Contractual Clauses (SCCs) pursuant to Art. 46(2)(c) GDPR.

We do not sell or share data for third-party marketing. With the exception of Cloudflare services (see above), personal data is processed exclusively within the EU/EEA.

4. Your rights as a data subject

Under GDPR, you have the following rights:

Right of access

Obtain confirmation and a copy of your data (Art. 15 GDPR).

Right to rectification

Request correction of inaccurate or incomplete data (Art. 16 GDPR).

Right to erasure

Request deletion of data no longer needed for the purpose collected (Art. 17 GDPR). May be limited by legal obligations (e.g. accounting).

Right to restriction

Request restriction of processing in specific cases (Art. 18 GDPR).

Right to portability

Obtain your data in a structured, machine-readable format (Art. 20 GDPR).

Right to object

Object to processing based on legitimate interest (Art. 21 GDPR).

Right to withdraw consent

Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal (Art. 7(3) GDPR). You can withdraw analytics cookie consent on the Cookie Policy page.

To exercise your rights, contact us at minihpc.com@gmail.com. We will respond within 30 days.

5. Supervisory authority

If you believe that processing of your personal data violates GDPR, you have the right to lodge a complaint with:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12, 820 07 Bratislava, Slovakia
Phone: +421 /2/ 3231 3214
Web: dataprotection.gov.sk

6. Data security

We have implemented appropriate technical and organisational measures to protect your data, including: encrypted transmission (HTTPS/TLS), hashed password storage (bcrypt), access controls and regular backups. Matomo Analytics runs on our own EU server without data transfers to third parties.

7. Changes to this policy

The Controller reserves the right to update this policy. The current version is always available on this page with the date of last update.